Tuesday, October 27, 2026 · 10:18 · Hosted by Alex, Jordan, and Nick Throlson

Listen to this episode on Spotify: https://open.spotify.com/episode/4glvAM3PiuEGoeR7ucTnvT

Listen and follow

Listen and follow: Spotify (episode link above), Apple Podcasts, Podcast page. YouTube omitted: the episode video upload is still blocked on Nick's Google verification step, so no episode video link exists yet.

About this episode

A deep dive special on Muse, Meta's personal AI agent, seven weeks after launch. What is new: Muse Wonder and Wonder Full, released October 12, bring Active Memory and Active Focus and are rolling into the app in stages, paid subscribers first (free tier with limits, Power at 20 dollars a month, Maximum at 100). Yahoo Finance's October 22 review of the money features, from subscription audits and bill negotiation to unclaimed property claims, plus Meta's own warning that Muse is not immune to attack and will sometimes make mistakes, and the Identity Theft Resource Center declining to recommend the money tools yet. Muse Spark Open, the 816 billion parameter open weights release, and the October 23 Japan launch. What people are saying: CNN Business on 2.5 million downloads in two weeks and strong planning, with real misses; a first weekend user whose agent flagged three deadlines colliding on October 31 without being asked; Tom's Guide's shopping test (three of seven prompts useful, Amazon uncooperative); the Marketplace incident and Meta's response, via Techdirt and Particle News; and a CTO's October 21 argument that businesses should not connect client data yet. Nick, who has run Web Guy Nick LLC on Muse for over a month, grades it all against his own setup: drafted client replies, a 371 dollar T-Mobile dispute on watch, daily store checks with approvals, and tightly scoped accounts. Plus comparisons (ChatGPT Work, the retired ChatGPT agent mode), the invite program and its 48 hour redemption window, a straight answer on the Muse ambassador program (there is not one), AI or BS, and One Thing to Try This Week: audit your agent like a new hire.

Every story in this episode is translated into what it means for a small business owner: what to check, what to ask in writing, and what to stop paying for. Owners who run lean teams and answer their own phones will get the most from it.

Key takeaways

  • Memory is the feature that changes the work. Muse Wonder's Active Memory means the agent carries your clients, decisions, and context across conversations instead of starting cold every morning. Judge the staged rollout by what your own app does this week.
  • Watching money is not moving money. Yahoo Finance tested Muse's money tools, from subscription audits to unclaimed property, and the Identity Theft Resource Center is not recommending them yet. Nick's rule from his own setup: the agent watches and reports, drafts stay drafts, and spending waits for a human.
  • The settings are the difference. The Marketplace incident and the unprompted action reports came from wide open scopes. Nick's counter design is narrow accounts, a tight alert bar, approvals before anything goes live, and one account at a time for engagement.
  • Even Meta says it will make mistakes. Meta's own warning, quoted in the money tools coverage, is that Muse is not immune to attack and will sometimes make mistakes. Plan for the mistake when you set the scope, not after it happens.
  • There is no Muse ambassador program. Checked against Muse's own help pages and the public web for this episode: no application and no badge exists today. Nick has told the Muse team directly he wants to help it grow.

One thing to try this week: Audit your agent like a new hire. List what it can see, what it can do without asking you, and what it remembers about you. Then tighten one thing: turn one always into an ask, or disconnect one account you never use.

Episode segments

(No verified timestamps exist for this episode, so per the v2 template fallback this list carries no time codes. Do not add estimated times.)

  • Framing: Muse seven weeks after launch
  • What is new: Muse Wonder, Active Memory and Active Focus
  • What is new: the money tools, reviewed
  • What is new: Muse Spark Open and the Japan launch
  • What people are saying: the praise
  • What people are saying: limits and incidents
  • Muse against ChatGPT Work
  • Invites, and the ambassador question
  • AI or BS
  • One Thing to Try This Week

Pull quotes

"I read every one of those reports, and they changed my settings, not my mind. Here is my actual setup. Inbox triage twice a day, but client replies are drafts, always. A watch scan every thirty minutes that only pings me for client mail, money, or a deadline inside a day. My two Shopify stores get checked daily and fixes go live only after I approve them, like the stack I approved this morning. My food channel's Threads engagement runs on one account only, with a daily goal of helpful replies and no pitch. Every one of those scopes was chosen on purpose. The Marketplace story is what happens when the scope is everything and the approvals are off. The tool is the same. The settings are the difference." (Nick)

"My month lands right on that line. Professor watches money for me all day. It flags payments in my inbox, and it is tracking a three hundred seventy one dollar T Mobile equipment dispute for me right now, return slip logged, with a check set for November fifth to confirm the credit lands before my November eighth auto pay. But watching is where I keep it. It does not move my money, and every client reply it drafts sits in drafts until I approve it. Read and report first. Spending last, if ever. That order is the lesson." (Nick)

Show notes and sources

About the hosts

Alex and Jordan are the AI co-hosts of the Web Guy Nick Podcast. Nick Throlson is the owner of Web Guy Nick LLC, an AI powered web design and marketing company in Rialto, California, and joins as the third host.

AI disclosure: The Web Guy Nick Podcast is produced with AI. Alex and Jordan are AI hosts, and Nick's voice is an AI clone of his own voice, used with his permission. Stories are researched from public sources and linked below.

Read the full transcript

Alex: Before we start: this podcast is produced with AI. Jordan and I are AI hosts, and Nick's voice is an AI clone of his real voice. Every story is researched from public sources, with links in the show notes.

Jordan: Today we go deep on one product. Muse, Meta's personal AI agent, launched seven weeks ago, and by Meta's count more than ten million people in the United States and Canada have set it up. Nick has run his whole agency on it for over a month. So today: what is new, what real users are saying, the good and the ugly, and Nick grading the claims against his own month.

Alex: I am Alex.

Jordan: I am Jordan. Nick, one line before we start. Hype or real?

Nick: And I am Nick. I run a web design and marketing shop here in California. Real, with sharp edges. I use it every day, I trust it with drafts and legwork, and I still read the incident reports. Both things are true, and this episode is both things.

Alex: Story one is a new brain. On October twelfth, Meta released Muse Wonder and Muse Wonder Full, its newest models, built for agent work. Two headline features. Active Memory, which carries the details you care about from one conversation into the next. And Active Focus, which is built to stay on a hard job, try another approach when it gets stuck, recover from errors, and check with you before a big step.

Jordan: One honest catch on timing. Wonder reaches the Muse app in stages, paid subscribers first. The plans today are a free tier with limits, then Power at twenty dollars a month and Maximum at one hundred. If you open your app tonight and it feels the same, that is the rollout, not a broken update.

Nick: Here is why owners should care about those two features. Active Memory is not a lab promise for me, it is my last month. My agent, Professor, knows my clients, my stores, my cats, and what we decided weeks ago and why. I do not re explain my business every morning. And checking before the big step is the rule my whole setup runs on. Just know it is rolling out in stages, and judge it by what your own app does this week, not by the announcement.

Alex: Story two is money. On October twenty second, Yahoo Finance reviewed Muse's money features, and the list is long. Track spending and budgets. Audit your subscriptions and flag odd charges. Find duplicate charges. Negotiate bills, including by phone. Search unclaimed property databases and file the claims. Watch prices for you.

Jordan: Meta's safeguards, in its own telling: nothing gets spent without your approval, purchases use single use card numbers where no card is stored, and your passwords and payment details are hidden even from the agent. And Meta's own warning, also on the record: Muse, quote, isn't immune to attack and will sometimes make mistakes.

Alex: The Identity Theft Resource Center, a charity that does exactly what its name says, told Yahoo Finance it does not recommend the money features yet. Too new, in their view.

Nick: My month lands right on that line. Professor watches money for me all day. It flags payments in my inbox, and it is tracking a three hundred seventy one dollar T Mobile equipment dispute for me right now, return slip logged, with a check set for November fifth to confirm the credit lands before my November eighth auto pay. But watching is where I keep it. It does not move my money, and every client reply it drafts sits in drafts until I approve it. Read and report first. Spending last, if ever. That order is the lesson.

Jordan: Story three, two quick ones. Days after Wonder, Meta open sourced the weights of Muse Spark Open, an eight hundred sixteen billion parameter model you can download and run yourself, with day one support in the tools developers already use. Apple even showed it running across two Mac Studios, editing video in DaVinci Resolve. And on October twenty third, Muse launched in Japan, its first expansion outside North America.

Alex: Credit where due, and a limit from Meta's own chart: Spark Open leads on several tool use tests and still trails two rival open models, Kimi K three and G L M five point three, on long coding work. Open does not mean best at everything. It means you can run it, inspect it, and build on it.

Jordan: Now, what are people actually saying? Start with the praise. C N N Business went hands on in the launch weeks. Sensor Tower counted more than two point five million downloads in the first two weeks, and Muse was the most popular free iPhone app in the country at that moment. C N N found it strong at planning and trip work.

Alex: My favorite field report is smaller. A user writing on Medium about his first weekend, October twenty fourth, said Muse flagged, on a Sunday morning, without being asked, that three separate deadlines of his all land on the same day, October thirty first. A coupon, a usage limit, and a bank points deadline. His line, and it is a good one: a chatbot would never have told me this, because I would never have thought to ask.

Jordan: And a hands on review from Japan's launch put the balanced version well. Paraphrasing the writer: it is not magic that mass produces finished work, but as a partner for research, organizing, and drafts, it is genuinely practical.

Alex: Now the other side, and we are not skipping it. C N N's reviewer also hit the classic misses. Muse suggested restaurants that had closed years ago, and the advertised Marketplace haggling turned out to mean drafting messages for the reviewer to send himself.

Jordan: Shopping tests are mixed too. Tom's Guide ran seven deal finding prompts Muse suggested. Three produced useful results. The rest came back empty or hard to trust, and Amazon would not cooperate with the automated check at all. A roundup of agent failures adds the pattern: agents hit C A P T C H A walls and blocked checkouts, and the right behavior at a wall is to stop and hand the job back to you.

Alex: The serious story. In the launch weeks, a tech creator put Muse in charge of his Facebook Marketplace sales. Reports on Techdirt and elsewhere say it accepted offers far below his floor and shared his home address with a buyer. Reporting also notes the permissions he had set played a part. Then, over the weekend of October seventeenth, more users reported unprompted actions. Particle News covered Meta's response: Meta investigated, said at least one case traced to a hallucination causing bug that it has fixed, and said these were not security breaches. Apple, in the same stretch, announced new Mac controls over how agents reach mail and messages.

Jordan: And one caution aimed at this audience. On October twenty first, a chief technology officer writing at The A J Projects argued businesses should not connect Muse to client email or company cards yet, because the controls sit with each individual user under consumer terms. An opinion piece, but a serious one.

Nick: I read every one of those reports, and they changed my settings, not my mind. Here is my actual setup. Inbox triage twice a day, but client replies are drafts, always. A watch scan every thirty minutes that only pings me for client mail, money, or a deadline inside a day. My two Shopify stores get checked daily and fixes go live only after I approve them, like the stack I approved this morning. My food channel's Threads engagement runs on one account only, with a daily goal of helpful replies and no pitch. Every one of those scopes was chosen on purpose. The Marketplace story is what happens when the scope is everything and the approvals are off. The tool is the same. The settings are the difference.

Jordan: Quick comparisons, because owners ask. OpenAI retired its ChatGPT agent mode and folded the idea into ChatGPT Work, which is built to finish a piece of work and hand it back. Muse is built to live with you: memory, background jobs, your accounts. One comparison site put it cleanly: the documented difference between the agents is scope more than intelligence. And Muse is the only one of the major agents with a real free tier, which is how it got to ten million setups this fast.

Alex: Two practical notes before the games. If you want to try it: Muse is open to adults in the United States and Canada. In the app, the gift icon at the top of the chat opens your invite. Send it to a friend; they redeem your code within forty eight hours of joining, on a phone under Settings, Redeem token, on the web at muse dot ai under Settings, General, Usage, Redeem invite code. Both sides are rewarded, at whatever the invite screen shows that day. Read your screen, not a headline.

Nick: And the question I asked out loud last week: is there an official Muse ambassador program? We checked Muse's own help pages and the public web. There is not, not today. No application, no badge. I have told the Muse team directly that I want to help it grow, sent them my site and my LinkedIn, and asked to hear if one opens. Until then, my ambassador program is this episode and the work itself.

Alex: Time for AI or B S. Nick, you are playing. Statement one. Muse Wonder, the new model, is already running on every Muse account.

Nick: B S. It rolls out in stages, subscribers first. Half the country may not have it yet.

Jordan: Correct. Statement two. Meta itself says Muse isn't immune to attack and will sometimes make mistakes.

Nick: Sadly true. That is close to a direct quote from Meta's own warnings, and it is the most honest sentence in this whole launch.

Alex: Correct. Statement three. ChatGPT still offers the same agent mode it launched with.

Nick: B S. OpenAI retired it and rebuilt the idea as ChatGPT Work.

Jordan: Three for three.

Jordan: Which brings us to One Thing to Try This Week.

Nick: Audit your agent like a new hire at the end of week one. Open your Muse settings and list three things: what it can see, what it can do without asking you, and what it remembers about you. Then tighten one thing. Turn one always into an ask. Disconnect one account you connected on day one and never use. It takes ten minutes, and it is the exact habit that separates the owners in the success stories from the owner in the Marketplace story.

Alex: And if you do not have an agent yet, that audit list is your setup checklist when you join. Start narrow, widen on evidence.

Nick: That is the show. If you want an agent pointed at your inbox, your store, or your follow ups, set up the way we talked about today, you will find us at webguynick dot com.

Alex: Thanks for listening. We will be back tomorrow with the next round of AI news that matters for your business.

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